[Resolved]  Axis Bank — deactivate the one assist service and refund the money

Address:UTIB0001915
Website:www.consumercomplaints.in/new_complaint

I received a call from axis bank today. They told me this is for. Card protection.. With out my permission they took my 1899rs from my debit card.. And i call to axis bank they told me this is anathor service.. So we cant help u.

I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks..
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May 28, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Apr 22, 2018
Umar Azees's response
My contact details Umar [protected]
Apr 27, 2018
Updated by Rock poomani
I received a call from axis bank (13/04/2018-Tuesday). They told me this is for. Card protection.. With out my permission they took my 1899rs from my debit card.. And i call to axis bank they told me this is anathor service.. So we cant help u.

I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks..
Verified Support
Apr 27, 2018
Axis Bank Customer Care's response
Hi, Thank you for reaching out. Please DM us your registered contact number for further assistance. Regards, Team Axis bank.
Complaint comments 

Comments

I just want to share my worst experince with your mobile App. Everytime I'm getting some error login issue&unable to amount transferred I am really fedup
My account details UK agencies I'd[protected] current account
Chennai .
I want to talk Tamil agent
Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards,
CPP Team
"Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Sagar

Team OneAssist"
My axis bank a/c no -[protected] has been debited by 1899.00/- for oneassist membership.
I receive phone calls from this no - 91 [[protected]] regarding one assist service but i do not accept this service without my approval they deducted money from my account.
So i contacted oneassist customer care couple of times in past few days and requested for cancellation of my membership.
I am totally disappointed with this one assist
Regards
Ankita Mittal

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