[Resolved]  Axis Bank — Debit card blocked, raised the issue but still not activated

Address:411033

I got the message that my debit card is blocked so i called axis bank coustomer care. The representatvie told me that i have only block the card from my number. I told her that i have not block my card, why will i block my card but she told in the system it was written had i had block the card, she told me to visit near axis bank to activate the card. I went in wakad, pune branch and fill the form to start the card, but still the card is not working... What service does axis bank is giving. Firstly anyone can block anyones card, wow so great no sercuity. Secondly after complaining in branch and going throught process your problem will not be solved... If still your have something for your coustomer... Please slove my issue
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Nov 3, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2016
Axis Bank Customer Care's response
Hi Pranav,

Sorry for the inconvenience caused. Please write to us at [protected]@axisbank.com from your registered email ID along with card details for us to assist you.

Regards,
Axis Bank
Complaint comments 

Comments

Since i am not using the credit card, i want to cancel the card. please do the needful.
Axis Bank Customer Care's response, Oct 4, 2016
Verified Support
Hi,

Please write to us at creditcards@axisbank.com from your registered email ID along with credit card number for us to assist you.

Regards,
Axis Bank
I had submit the form for account closing of acc. No. [protected] to my home branch Hadapsar on 17/9/2016, then visit the branch 2 times. But concern employee Prem Verma not doing anything and also not answering properly.please look in this matter. And close my above mentioned account.

From Vaishali Mhetre
Axis Bank Customer Care's response, Oct 4, 2016
Verified Support
Hi Vaishali,

Please write to us at customer.service@axisbank.com from your registered email ID along with your account number and branch details which you had visited for us to assist you.

Regards,
Axis Bank

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