[Resolved] Axis Bank — Debit card transaction

Rekharani swain

Address:

Cuttack, Odisha

I have purchased something by debit card amounting Rs 1620/- on DT.11.12.16. PSU machine of biller shows transaction cancelled after swapping the debit card but the amount already debited from my account. They have informed me that the amount will be back within 24 hours. But yet to be credited to my account. I don't know what should I do and and where should I go. Pls solve my problem because its too late.

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Feb 7, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Dec 16, 2016

Updated by Rekharani swain I have purchased something by debit card amounting Rs 1620/- on DT.11.12.16. PSU machine of biller shows transaction cancelled after swapping the debit card but the amount already debited from my account. They have informed me that the amount will be back within 24 hours. But yet to be credited to my account. I don't know what should I do and and where should I go. Pls solve my problem because its too late.

Verified Support

Jan 05, 2017

Axis Bank Customer Care's response Hi Rekharani,

Sorry for the trouble. Please write to us at http://bit.ly/2dZ5X0W along with the transaction details and our executive will get back to you.

Regards,
Axis Bank