Axis Bank — debit frozen account

I have a account with axis bank which i did not use for a while. Recently i have visited nearest branch, submitted my kyc and reactivated it again. But soon it went into debit frozen state. I called customer care and home branch on phone, they have informed i have a lien amount by my loan and some account non maintenance charges. I approached loan center and got removed the loan related lien amount. Now in my account, there is a lien amount related non maintenance of account. I deposited more than required amount but the lien was not removed and as well debit frozen state is also not removed. I approached call center and home branch on phone regarding removing my lien related to non maintenance charges and also to remove debit frozen state. But they have no clue what to do next to solve my problem. Because they cannot remove debit frozen state, my loan emi standing instruction got bounced and i had to pay extra amount as bouncing charges. I have repeatedly approached call center but they cannot provide a solution. Once it is removed from debit frozen, i wants to make it my salary account.
My account number : [protected]