Axis Bank — Declined personal loan.

Address:

Bangalore, Karnataka

I am Pradeepkumar VV, I have been approached for the personal loan in Axis bank [ loan application number- PP-LNPPG-BRE[protected]BANGLORE/15] and it is declined without a fair reason. I have been received a mail from Axis bank after submission the documents and verifications. It stating that the loan application has been rejected due to not fulfilling the general banking gaudiness. I have called to the customer care to know the exact reason for the rejection and they said that the loan application has been rejected since the “RCU unavailable to verify the Adhaar”. I have given all the required documents for the personal loan which are mentioned by the bank person. He has collected my e-Adhaar card instead of original Adhar and confirmed me that it is sufficient and meet the bank guideline. I asked him again since I have heard that the e-Adhaar is not sufficient in the Axis bank guidline and he confirmed it. I could not present the original Adhaar card during that time and I gave the e-adhaar card to him. I haven’t received any call from the bank side regarding documents verifications and they have declined the loan straight away. Now the bank has informed me that they cannot reopen the loan application until 3 months met. I have approached for the personal loan since I need some financial assistance in emergency. So please do needful. The details of the bank and executive name below [I approached for the personal loan] Axis bank, JP Nagar, Banglore Executive Name- Hareesh Thanks, Pradeepkumar VV