Axis Bank — Deduct unreasonable charges from my account | |||||
I have account in axis bank since 2012. Suddenly on 21sept 2016 they deduct 744 rs. From my account as consolidated dp charges. After inquiry i came to know that these charges for dmat account which i have never opened. Neither i got any inquiry call nor any confirmation call/sms/mail from axis bank regarding dmat account opening. I talked to customer care people their response is nil. I didnt recieve any mail/sms/call regrading demat account in four years. I didnt recieved account opening information Bank executives are fraud. They are cheating people. Please help me in retrieval of my money. Was this information helpful? | |||||
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Axis Bank customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
i have already written to you.i am not satisfied with your reply.
my contact no is [protected]
no one has contacted me on phone from bank.
i called customer care people too many times but not getting satisfying answer.
Rest conversation is through mail.bank people are saying that i have signed 3in 1 application.
I didnt sign anything.there may be possibility that bank executive cheated me.
in case if account opening form was signed.Isnt responsibility of bank to confirm it from customer.
in case if account is opened atleast send confirmation mail to customer.
no one has contacted me on phone from bank.
i called customer care people too many times but not getting satisfying answer.
Rest conversation is through mail.bank people are saying that i have signed 3in 1 application.
I didnt sign anything.there may be possibility that bank executive cheated me.
in case if account opening form was signed.Isnt responsibility of bank to confirm it from customer.
in case if account is opened atleast send confirmation mail to customer.
Axis Bank Customer Care's response, May 25, 2016
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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For information on fees and charges of account, please refer the following link: http://bit.ly/1aw7Dov . For further assistance, please write to us at dp.[protected]@axisbank.com from your registered email ID for us to assist you.
Regards,
Axis Bank