[Resolved] Axis Bank — deducted money without information

Saroj Kumar Barik

Address:

At-R.katapali, po-Gandghora, 768216

Dear sir,
On 12/52018 axis bank deducted rs 914.50 towards consolidated dp charges without any information.
I wrote a mail to customer service but no answer came.
Further on dt-16/03/2019, they deducted rs 80.28 without any information.
How they are deducting money without any information,?
I want to know the details of deductions
Unless i will close my account.

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Apr 18, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

Axis Bank Customer Care's response Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.

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Comments

Rsharma

from Delhi, Delhi

RISHIKA SHARMA from Chas Bokaro

I hold a saving account with axis bank. i was in shocked to see Rs 472/- being deducted as in the name of consolidated charges & gst charges 18% on 16 feb 2019 (170.95+30.77) and 16 march 2019 (229.05+41.23) from my account without any information with in one month.Axis bank debiting my money again n again on the name of consolidated charges..i m very disappointed .

I was raised request (request no:[protected]to customer care bank ensure me bank will refund my money but again axis bank deducted charges on 16th march 2019.Such thing is not happening in other Banks. from last couple of years it was going well with axis bank but why you have deducted money in the name of consolidated charge, minimum balance & others in Feb 2019.

This is completely rough handling of things without any intimation.i would just like to say please return my money as soon as possible and stop this deduction i m waiting for your positive response.

Regards
Rishika
ac/ no: [protected]

Axis Bank Customer Care's response, Mar 18, 2019

Verified Support

Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.