[Resolved]  Axis Bank — Deduction of amount tp.visa,pos.dt and wasting the free atm choices every time

Address:Hyderabad, Andhra Pradesh, 500018

Now a days the banks are allowing some free atm transactions I tink it is 5 for same bank atm and 2 other atm but the axis bank atms are not working for more than three trials and then they are deducting 11 to 15 rupees against tp.visa.pos dt and earning crores of rupees. The looting public systems of banks shall be stopped otherwise don't encourage public to use banks and soft transactions
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Nov 16, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2016
Axis Bank Customer Care's response
Hi Satya,

Could you please elaborate your concerns for us to look into it.

Regards,
Axis Bank
Oct 08, 2016
Updated by satya.kottu
Hai, So many Axis bank ATMs are not dispensing money, just showing 'could not dispense money at this movement'. After trying 2 or 3 times we are going to draw money from non axis bank atms where we can draw 10000 per attempt hence we have to draw 2 times. Here your machine is not able to work then why are you counting the number of free chances used by the customer in same bank and non axis bank transactions. It is simply compelling the customer to waste all free transactions at one time and forcefully deducting money from each customer right from the second transaction. Even if we use debit cards at shopping and petrol also there is a compulsory deduction of money. This is happening every month. More over we are feeling ashamed in front of people having so much money in the account we could not eat in small hotels, we could not attend an emergency need. All these are corporate tactics to loot small amounts of money from millions of consumers will fetch billions of profits. If it is going like this it is better to use hard cash then banks will get empty in the first week of month only.
Verified Support
Oct 14, 2016
Axis Bank Customer Care's response
Hi Satya,

We are sorry about the experience you had at our ATM. Please share the exact location (landmark/area) of the ATM for us to look into it right away. Also, for your concern related to cards, please share them at axisbank.com/support for us to serve you better.

Regards,
Axis Bank
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