[Resolved] Axis Bank — deduction of dp charges

Vikramsimh

from Pune, Maharashtra

Address:

Flat No G 2, gateway residency, 2813/14, B ward, Belbag, Kolhapur, Kolhapur, Maharashtra, 416012

I have paid lumpsum amount of rs 6500 one time charges for ten years while ipening demat account in axis bank. Still from time to time consolidated dp charges are cut from my saving bank account. I made a online complaint by email. Part of the charges are reverted back to my account. Again yesterday rs 287.28have been cut from my account. This is repeatedly happening almost every month. Amount deducted varies every time and i don't understand how it is calculated and why it is charged.

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Sep 9, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2019

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Comments

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from Mumbai, Maharashtra

My ASAP Account was closed due to not done KYC, How to reopen my closed ASAP Account as early as possible. Can u solved this possible.

Axis Bank Customer Care's response, Aug 9, 2019

Verified Support

Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.

Sunil Varma Nadimpalli

from Mumbai, Maharashtra

I made a reservation through IRCTC portal using Axis card Debit card payment option. The transaction status says that "PENDING FROM BANK END" within the IRCTC portal. What should be my next step? Should I make a new reservation or wait for IRCTC to confirm the transaction?

Axis Bank Customer Care's response, Aug 9, 2019

Verified Support

Hi, we request you to liaise with IRCTC for further assistance on this matter. Regards, Team Axis Bank

Kalyan sahai

from Mumbai, Maharashtra

My a/c 506137(last digit) debited with 10000 on 31 July at 18:53(PSB) cash ATM BD132201. Transaction was cancelled but money didn't received.the balance was ATM screen shows not able to withdraw. please grace me to get back my dedication balance as soon as possible.

Axis Bank Customer Care's response, Aug 9, 2019

Verified Support

Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.