[Resolved]  Axis Bank — Delay (27 days) in opening a current account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.axisbank.com

We wanted to open a current account and submitted all my documents on 6th May with Axis Bank and we were assured that it will take 4-5 days to open a current account.

Company Name : FOURTHPOINTER SERVICES PVT. LTD.

Branch Location : Sector 18 NOIDA

After almost 18 days on 24th April we were informed that there is issue of Name mismatch with axis personal account. (Although I think this should not have taken this much time and on the same time it`s not our fault as we had submitted the document with correct details) . We were assured again that with 1-2 days your account will be ready to use. Its 2nd of May now and I still do not have the account details.

I have 25 employee and there salary (Approx. 5 Lakh) was supposed to be in there account by 1st May but due to my decision of choosing axis as my bank, I was not able to do so.

Please help me out as I have tried everything on branch level but still struggling to get it done.
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Jun 5, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 04, 2017
Axis Bank Customer Care's response
Hi Gaurav,

We're sorry you had this experience and we want to make this right. Please share your contact number for us to connect with you.

Regards,
Axis Bank
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