[Resolved]  Axis Bank — Delay in deactivation of account and poor communication (not speaking/responding knowingly after picking call)

Address:	Pune, Maharashtra, 411014
Website:	www.axisbank.com

Experiencig very poor customer service at Kharadi and Kalyaninagar branches in Pune and Malkapur branch where the old account exists
These three branches aren't responding well through calls on office no.s in working hours
Either they aren't picking calls or they aren't saying anything after the call is picked up leading to balance loss
Even the agent Mr. Shashank isn't responding and trying to avoid customer service
His negligence is making me feel like he/axis bank has cheated me by rs. 9031/- because my new account with no [protected]. is displaying the above amount but not becoming able to withdraw the same by any means even after visiting the branch where new account falls at Kharadi, Pune with IFSC Code:UTIB0001576
For activation of this account they told me to deactivate older with Malkapur branch with [protected] account no.
They've told that the process would take hardly a day giving no. 225901 to let Kharadi branch call on it
But after applying for closing the account they told me to wait about 5-7 days and aren't even accepting to call on above no. increasing my doubts about the fraud.
Even it may even become possible to even fetch my next month payments in similar way sending me here and there and not responding the calls
So, I request to take action as quickly as possible
You may even check logs on my mob no. [protected]