Axis Bank — delay in process of joint account request

Address:

Jamnagar, Gujarat

Further to the below text which I mailed on 3/5/15 to bank regarding joint account. No action has been taken by bank even after one week of the compliant. On 4/5/15 i again submit the required document to bank on demand and bank representative give assurance to resolve the issue within 2-3 days. I just want to know how much time bank require to resolve the matter. "I have account in Jamnagar branch and submitted all the necessary documents required for the joint account on 19/11/2014. Many times I asked to bank representative for the confirmation of joint account but got same answer ?it is under process and will be complete within two three days?. I really surprised for such sluggish service and ignorance of customer request by a reputed bank. Even after 5 month if axis bank is not able to process valid customer request then it becomes a question mark about bank service. I apply for the joint account in some another bank on same day and was processed within one week. I hope for the positive action will be taken by bank immediately." Again requesting to bank to take positive action immediately and revert back. manoj kumar [protected]