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[Resolved]  Axis Bank — delay in setting up internet banking and new account

A new estate account was opened at the mg road branch - process commenced on 09 march 2019 - till today internet banking setup had not been completed and all accounts cannot be viewed - branch manager and nri relationships mgr cannot resolve - i live in new zealand and need urgent assistance to view all accounts - please advise - can be contacted on +[protected]
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Complaint marked as Resolved Jun 5, 2019

Complaint Status


[May 03, 2019] Axis Bank customer support has been notified about the posted complaint.
Updated by Kiran n Althea Cordeiro May 03, 2019 Mr Sastry and Mr Kadekar are aware of this problem which remains unresolved - Concerned that fees and charges would apply when services required have not been provided by the Bank
Verified Support
Axis Bank Customer Care's response May 04, 2019 Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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    Axis Bank
    Customer Care Service
    Customer satisfaction rating
    53%
    Complaints
    10220
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    Resolved
    5283
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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