[Resolved] Axis Bank — Delayed entry of cash deposit

iselvara

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 60073

Dear sir/madam,

I have account with your selaiyur branch (a/c no.[protected]).
I am unable to deposit rs.45000/- due to medavakkam branch machine fault on 16/08/2016 at 11.10 am. the machine has taken 18800 and the balance amount i have deposited in counter around 11.20 am. the cashier not enter
The amount in my account till 1.20pm. when asking by phone no response from them. kindly speed up your banking activities.

Thanking you,
For therishwar super market

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Sep 18, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2016

Axis Bank Customer Care's response Hi Iselvara,

We’re sorry about the bad experience you had at our branch. Thanks for bringing this to our notice. We always strive to improve our services and your feedback really helps. We’ll definitely take this up with the branch management.

Regards,
Axis Bank