[Resolved] Axis Bank — Demat Account Charges without using

Mahaboobbee

from Bengaluru, Karnataka

Address:

560100

Continuously charging for Demat account even though not using the account for 3.5 years. And axis bank people are not at all closing the demat account even though I visited the nearest branch many times for closing the demat account.

Without my knowledge only Demat account is opened and continuously applying charges on me. Even I did not do a single transaction axis bank people are asking me to pay the charges. I have raised complaint to axis bank but they are not at all responding properly.

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Mar 26, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2017

Axis Bank Customer Care's response Hi Mahaboobbee,

We're sorry you had this experience and we want to make this right. Please share your concerns at dp.[protected]@axisbank.com from your registered email ID for us to assist you.

Regards,
Axis Bank

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Comments

laksh himthani

from Ahmedabad, Gujarat

I Would like to inform you that today i go axis bank narol branch for cash withdrawal in my saving bank account but they give me short cash and manager and cashier do rude behavior with me and use ruff language so i m very disappointed for same and thought to go in consumer care and try to take legally action for same.

Axis Bank Customer Care's response, Mar 1, 2017

Verified Support

Hi Laksh,

We’re sorry about the bad experience you had at our branch. We always strive to improve our services and your feedback really helps. We’ll definitely take this up with the branch management.

Regards,
Axis Bank