[Resolved]  Axis Bank — disputed amount from my credit card

Dear sir
I beg to state that, my name bhagaban parhi, my credit card number -7694 (Last 4 digit), i am suffering more problem because 26th december debit 25960/- due to fraud (Dispute) from my credit account. After some time axis credit department backend team called me, he said that dont worry, your amount hold now i have raised request and your card is block, after card block your amount is not debit. After this conversation i am relaxed, but 20th jan i have received text msg on my phone banking number your debited amount 25960/-
Fraud no - [protected]..
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Feb 24, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
Regards, Team Axis Bank
Complaint comments 

Comments

Respected Sir,

I C.Prem Kumar From Tirupati. Yesterday (26/02/2019) I receive one message at early morning 2 19 am that my credit card is used. But I am not used the credit. So bank automatically block my card..thanks for that, so I request you to please resolve this credit card fraud case at earliest, I am total upset with this transcation. During transcation time I have not received any single sms from your end. This is totally mental harassment to me. Please check these transcation and do needful.

Thank You.

Name : C.Prem Kumar

Card Details:-4641********1617

The details of the transaction are below

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