[Resolved] Axis Bank — disputed double transaction amount | |||
I, would like draw you attention and want to explain past thinks regarding double debit amount rs 6575/-, before send further, please read the below carefully and give me solution: I was purchased some grocery items from m/s sai budget faridabad on dated[protected] for rs. 6575/- and make payment through my axis card vide mid no. [protected], tid-hr002234, batch no-000006 and invoice no. 000030 dated[protected] time 12:26:34 (Rect attached). When i was received my credit card statement for the period[protected] to[protected], i seen that you have debited my account twice with same amount i. E. Rs. 6575/- + 6575/- (Card statement for 18-06 to 18-07 is attached). I have made payment after deducting second amount of rs. 6575/- on dated[protected]. I raised my query to axis bank through mail dated[protected] for reversal of disputed double entry. In this regards i have provided the merchant bank statement for dated 19-06-17 for your verification that single amount of rs. 6575/- credited only (Statement of account of merchant attached herewith) For such reversal you asked me to submit cardholder dispute form, which i have submitted on dated[protected]Copy attached) Based on checking of merchant bank statement, you have reversed second wrong entry and credited rs. 6575/- in my account on dated[protected]. Now you again debited/reversed my account with rs. 6575/- on dated[protected] while this is second amount which has been debited twice in my account on dated[protected]. So, the question of payment of double amount does not arise and please reverse / credit the amount of rs. 6575/- immediately. Was this information helpful? | |||
Jun 4, 2018 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Apr 26, 2018 Axis Bank Customer Care's response Hi, Thank you for reaching out. Please DM us your registered contact number. We are here to help!Regards, Team Axis Bank. | |||
Add a Comment | |||
52%
Complaints
12953
Pending
0
Resolved
6557
View all 12953 Axis Bank reviews & complaints
+91 22 2764 8000
Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
View all Axis Bank contact information
Post your Comment