[Resolved]  Axis Bank — ecpp charges deduction without permission

Ecpp assistance service — i received sms from axis bank tha rs 1699 is deducted on 24/01/19 on axis bank credit card 8644. Without my permission. I dont even know the company and this kind unsolicitated charging of my credit card and use of my card by the company is really a criminal act and the company need to pay my money back and further i will block the credit card..
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Feb 28, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Jan 24, 2020
Updated by vaibhav4567
Contact Number-[protected]
Verified Support
Jan 25, 2020
Axis Bank Customer Care's response
Hi, we are open to help you! Please share with us your registered contact number and we will get back shortly.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Complaint comments 

Comments

Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards,
CPP Team

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