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[Resolved]  Axis Bank — ECPP plan cancellation:no refund provided

Ecpp plan was activated on my card without my permission and charge of 1699 was spent on my credit card. When i submit complaint after 2 month i was informed that my request has been cancelled already and refund is also processed on 8th april but i didn't get any refund. 1699 is not a small amount. And again without resolving complaint it's status is changed as resolved.
Will i get my refund please i am requesting u this is really troublemaker
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Aug 9, 2021
Complaint marked as Resolved 
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Comments

Dear Customer,

We wish to inform you that refund of INR 1699 has already been processed on Apr 8’20.

The refund has been processed in your credit card account from which the membership fee was charged.

Request you to check your bank statement for refund details.

Regards
CPP Team
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