[Resolved]  Axis Bank — Edc machine not working 37311864

Address:Kolkata, West Bengal, 700008
Website:www.axisbank.com

We have been an Axis Bank customer for ages. but for the last 6 months our issues with their EDC machine seems to be falling on dead ears!
Unlike the ads that they show, their customer service is terrible.
After many complaints and requests to update the software of the machine, we were instead provided with am ancient machine which does not accept AMEX, MAESTRO and VISA INTERNATIONAL.

And in spite of repeated calls and mails, they do not seem to care for us.
Is this how they plan to help Business Units to grow??

Wizderm Speciality Skin and Hair
Mani Square
TID 37311864
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Mar 14, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2017
Axis Bank Customer Care's response
Hi,

Sorry for the trouble. Please share the reference number which you may have received from the last channel approached for us to look into it.

Regards,
Axis Bank
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