[Resolved] Axis Bank — Edge loyalty point zero

pushkar kandpal

Address:	Ludhiana, Punjab, 141002
Website:	axisbank

My self Pushkar kandpal using the AXIS BANK credit card[protected] since four year apx .this bank use to pass the information of edge loyalty points to other companies..I have to face a loss of apx 8000/ for which i have lodge the complain in Ludhiana but all in vain...
since yesterday evening (19th sep) I am not able to use my card on line..my edge loyalty point which were apx 25500 were also reflecting as zero...
I am in doubt that my card is hacked .

as I Remain on tour so I am unable to visit the bank on regular way..

Please help

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Oct 23, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

Axis Bank Customer Care's response Hi Pushkar,

Please write to us at [protected]@axisbank.com along with your customer ID for us to assist you at the earliest.

Regards,
Axis Bank