[Resolved]  Axis Bank — EMI Repayment option changed with out notice

Address:	Mysore, Karnataka, 570022
Website:	www.Axisbank.com

Hi,

I opted a home loan from Axis bank in August 2016.
Initially, I was been said that the EMI will be deducted from ICICI bank account(for which they collected all the KYC docs). During the sanction of home loan, I was been offered a free Axis bank saving account for which no annual charges will be applied and can be used as normal account with maintaining zero balance.

Complaints are:
1. Repayment was changed automatically from ICICI to Axis bank with out my notice. and, they are asking me to raise a request to change it back to ICICI by paying Rs.600/-.
2. The offer provided by Axis bank to have a zero balance account has been charged an annual fee of Rs. 250/- with out prior notice (which was confirmed that there will not be any annual charges during opening of the account).

Can you please get this sorted. Bank is looting customers by raising these small amounts every time.

Arranging the EMI's for each month is a big pain for the customers and on top of it, if the bank starts claiming for unsaid charges, the customers life will surely going to be hell.

Please do the needful here.

Thanks
Sreenidhi.