[Resolved]  Axis Bank — entire loan amount was move to lien balance

Address:Bangalore, Karnataka

Hi,

I had applied pl loan on axis bank, loan amount was sanctioned and credited to my axis bank account on[protected] and entire loan amount was move to lien blance on[protected], without notifying to me, how can they do this to customer without informing, if any dispute bank can intimate customer and do further action. As i saw my balance and called axis bank customer care to report fraud transaction, then they are telling it's been blocked by bank and i need to visit to any axis bank branch for the same. Why? If after completing entire loan process even amount got credited and welcome letter received, how bank can do this, need a jutication and solution on the same asap.
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Nov 16, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Nov 16, 2019
Updated by Nnhappyboy
Hi,

I had applied PL loan on axis bank, loan amount was sanctioned and credited to my axis bank account on[protected] and entire loan amount was move to lien blance on[protected], without notifying to me, how can they do this to customer without informing, if any dispute bank can intimate customer and do further action. As I saw my balance and called axis bank customer care to report froud transaction, then they are telling it's been blocked by bank and I need to visit to any axis bank branch for the same. Why? If after completing entire loan process even amount got credited and welcome letter received, how bank can do this, need a jutication and solution on the same ASAP.
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