[Resolved]  Axis Bank — esc has not been stopped even after 6 months of my application

Address:#81, 1st Main, Shivaganga Crystal, 2nd Floor, Flat No-S2, 560061

I had submitted ecs cancellation form to axis bank (Branch address: #369, c. T. Bed extension, banashankari, 2nd stage, banashankari uti bank ltd, n. D. Stage, bengaluru, karnataka 560070, india), its been almost 6 months it has not been cancelled, i have been charged 500/- rs + gst every month for cheque bounce since then, due to negligence of axis bank customer representative, i am charged 500/- for the last 6 months, how do i get back my money of no fault of mine. How this issue can be solved.
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Apr 18, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please provide us with your registered contact number through a DM and we will get back shortly. Regards, Team Axis Bank.
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