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Axis Bank — Ex employee not relieved

My last day in axis bank was 16 Oct 2021.
It's been more than two months and I haven't received my relieving letter or my final settlement yet. Have been mailing HR & manager from last 3 weeks yet no response from them.
Is this how ex-employees are treated at Axis bank?
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    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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