[Resolved]  Axis Bank — extra charges got debited

I have a salary a/c in axis bank sahakar nagar branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (5th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for charges. But i didn't buy / sell any stocks from this a/c since 2018, so why this charged? I demand proper justification with all brake up of charge from axis bank. Also please close my demat account
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May 7, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2020
Axis Bank Customer Care's response
Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
Complaint comments 

Comments

I have done a transaction with no cost emi which is not converted into emi and today they have charged me for not paying that and I have tried to reach in the support but there is also have an issue. And that's why I have blocked my credit card.

Axis Bank Customer Care's response, Apr 6, 2020
Verified Support
Hi, we request you to inbox us the transaction details for further assistance. Regards, Team Axis Bank.
surajitdas0492's reply, Apr 7, 2020
The card is blocked so I am not able check the transactions
surajitdas0492's reply, Apr 16, 2020
I have tried several times but no reply has given
Almost one month but problem is not solved yet

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