[Resolved] Axis Bank — Failed Transaction

balas2705

from Chengalpattu, Tamil Nadu

Address:	600064
Website:	axis internet banking

HI,
Today Morning i did a payment using axis net banking, the transaction was unsuccessful but the amount got debited from my account. i tried calling the customer care, but the ivr says they are not working today. its a big amount and it would be great if someone can help with this. When will i get the refund amount? i called[protected] and [protected]. is there any other number where i can reach the rep directly?

THANKS IN ADVANCE

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Aug 5, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Verified Support

Hi Balas,

Please write to us at customer.[protected]@axisbank.com along with transaction details from your registered email ID for us to assist you.

Regards,
Axis Bank