Axis Bank — fastag applied on 30th dec 2019 but not received

Bipab Saha

Address:

GLR Residency 2, Flat 203. 14th Cross, Neeladri Road. Electronic City Phase 1, Bangalore, Karnataka, 560100, 560100

Hi team
I have i have applied for fastag for my car as01dm5722 on 30th dec 2019 in axis bank through online portal but not received the fastag till date. I need that on urgent basis. I tried lot of times to connect but unable to reach to the online customer care please deliver on top priority. The commitment was that it will be silver by 7 days but now it is more than 12 days.

Thanks & regards
Biplab saha
+91-[protected]

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Comments

Ajitkumar69

from Bengaluru, Karnataka

I had applied for Fastag with Axis Bank on 5th December and subsequently got message from bank on 7th December that my Fastag ( Vallet ID- [protected]) has been dispatched through Bluedirt. No tracking number was provided by the bank and still I have not received my Fastag.

Ajitkumar69's reply, Dec 14, 2019

I had applied for Fastag with Axis Bank on 5th December and subsequently got message from bank on 7th December that my Fastag ( Vallet ID- 19000008636714) has been dispatched through Bluedirt. No tracking number was provided by the bank and still I have not received my Fastag.

Axis Bank Customer Care's response, Jan 10, 2020

Verified Support

Hi, we request you to write to us at [email protected] for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.

Yashu Talwar

from Gurgaon, Haryana

I ordered my fastag almost 2-3 weeks ago...but the same is not yet received. This is highly disappointing.

Yashu Talwar

Axis Bank Customer Care's response, Jan 10, 2020

Verified Support

Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.