[Resolved] Axis Bank — Fastag overcharging

arkay123

from MALAPPURAM, Kerala

May 17, 2022

Address:

Sai Krishna, Chokkathu Madam, Kuttippuram 679571

RC COPY REQUIRED FOR VIOLATION TOLL TXN/Blacklisting of Fastag DT[protected] Wallet ID : [protected]
I was charged excess Rs.310 on 17.5.22 with a remarkSince the Vehicle Class Identified by Toll Plaza for your Trip is higher than the Vehicle Class Mapped with us, we have manually charged the Differential Amount from your Wallet Account as settlement for the Violation is already recovered from us by NPCI and paid to Acquiring Toll Plaza Bank" Transation id 0239700061505220942479, Wallet id [protected], tag id 34161FA820328A5207FD4480, vehicle number KL55Z6030. Toll plaza name: PamPamPallam Toll Plaza ..attaching RC of the vehicle. please do the needful to credit back my excess deducted amt.

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Jun 21, 2022

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 19, 2022

Axis Bank Customer Care's response Hi, we request you to write to us at etc.[protected]@axisbank.com for further assistance in the referred matter. Regards, Team Axis Bank.