Axis Bank — fastag recharge failure

Address:560087

I attempted to recharge my fast tag card received by Axis through its official portal and made a payment of Rs 500 from Axis bank debit card. Amount has been deducted but same is not reflecting in wallet.

Tried calling customer care on[protected] "so called 24x7" and there after selecting "option 1: facing difficulty in toll plaza" it never connects and just plays a tone. Worst and pathetic service ever.

Need a action against them ASAP.
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    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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