[Resolved] Axis Bank — fastag showing blacklisted

Priyadharshini Devaraj

Address:

Coimbatore, Tamil Nadu

The fasttags associated with my wallet i'd is showing blacklisted at toll plazas. Eventhough i have sufficient balances in my associated account. Why is this happening after raising several service requests too my problem is not resolved.
I have submitted neccessary documents too. Almost all vehicles face the same problems eventhough i have fast tag more than a year now.

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Feb 17, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

Axis Bank Customer Care's response Hi, we are here to help! Please share your registered contact number and we will get back shortly.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Comments

Shaik Eeasub

With out any information debit my balance Axis Bank

Axis Bank Customer Care's response, Jan 15, 2020

Verified Support

Hi, we wish to inform you that Consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service /product you have opted from the Bank. Request you to please visit the below link to get the details. https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Regards, Team Axis Bank

Sushil7719

Not received axis Bank rasta

Sushil7719's reply, Jan 8, 2020

Fastag nat received

Axis Bank Customer Care's response, Jan 15, 2020

Verified Support

Hi, we request you to contact our FASTag helpline number at 18004198585 for further assistance in the referred matter. Regards, Team Axis Bank.

Vishal Sangle

I bought a fastag from axis bank but the tag didn't work on any toll plaza, i tried their helpline number [protected] but it also not working. I do visited nearest branch but it doesn't work. I'm helpless

Axis Bank Customer Care's response, Jan 15, 2020

Verified Support

Hi, we request you to write to us at [email protected] for further assistance in the referred matter. We regret the inconvenience caused. Regards, Team Axis Bank.