[Resolved] Axis Bank — fastag sticker not received from axis bank

Bipins23

from Indore, Madhya Pradesh

Website:

etc.axisbank.co.in

I have applied for axis bank fastag online with required amount on dtd 25th nov, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received etc customer id & wallet id on 27/11/2019 through sms and email. But still i haven't received fast tag sticker.
The tollfree team not able to address the issue properly. I have locked the complaint on 4th, 7th dec but yet not received reply but ticket is closed. Also emailed but still not received any reply. I'm struggling with fastag as it is going to be mandatory.

Etc customer id[protected]
Axis interaction id[protected]

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Jan 19, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank