[Resolved]  Axis Bank — fastag used by someone else

Address:160062
Website:fastTag

That I am Practicing as an advocate in Punjab and Haryana High Court Chandigarh. I bought a new Breeza Vittara new case 3-4 months back from CM motors Chandigarh, the company issued me fast Tag and charged Rs500/- for issuing FastTag and pasted on my car wind shield. That till today I never used FastTag at any toll barriers,

That today to my surprise I received a sms AT 5.30 P.M on my mobile that " DEAR CUSTOMER, thanking you for registering with axis bank FastTag your fast tag account no. [protected] is activated with vehicle number : MA3WFBISJB343067 ON JULY 18 2018 5.29 P.M

That at 7.44 p.m I received another sms on my mobile " Dear customer your fastTag account has been debited Rs.25 for transaction for vehicle MA3WFBISJB343067 at Toll Nijjarpur Toll plaza on[protected] T 11:17:14 Balance amount in account is RS.0
Kindly provide me the information who have used my fastTag as I never used it at any toll plaza till date, as it my fastatag may be misused by somebody for some mischievous intention.
kindly provide me full information on the subject mentioned above at earliest.
Was this information helpful?
No (0)
Yes (0)
Aug 20, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2018
Axis Bank Customer Care's response
Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12951
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information