[Resolved]  Axis Bank — faulty fund transfer from axis bank to icici bank

I had mistakenly transferred money from my account to unknown person acc (Wanted to transfer it to my friends account but mistakenly transferred to unknown person). On the same day i called icici cc (Customer care) and they asked me to go to my home branch and complain about it. On the next day i have submitted application in home brach with all details. The assistant manager replied to me that he will send this request to the bank where the unknown person holds the account. On further query my bank says that there is no response from icici bank. It has been almost been five month but i have not received my money. Kindly help me.

My acc no: [protected]
My bank ifsc: utib0001901
My bank: axis bank

I was supposed to send it to boobalan a, acc no:[protected] of ifsc code: icic0000915 of icici bank. But typed the last two digits wrong (96 instead of 69).

Wrong acc no:[protected]
Bank: icici bank

Amount transferred: 13, 000/-

Transfer date: 18/06/2019
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Dec 29, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please DM us your alternate contact number and we will get back shortly. Regards, Team Axis Bank.
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I have problem to online transaction I am not getting one time password OTP

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