[Resolved]  Axis Bank — final settlement

Address:Bangalore, Karnataka

Dear team,
My name is thanuja. I hold credit card with axis bank and the number is [protected]. The outstanding amount is 51310.00 inr. Since am not working and due to my personal issues i was not able to clear the complete outstanding amount. Collection executive came near my place and spoke to my mother stating he gave us deal that we make final settlement. Since i was out of station i was told that i can make rs.20300 as final settlement. I am the account holder and i dont have any nominees for my account. Since they spoke to my mother who is illiterate and doesn't know anything about my account and collection executive is threatening that i should pay this amount. And also one manager said i have pay him by borrowing from others for interest. I never promised that i will pay rs.28000 but now they are calling me everyday and telling me that i have to pay another rs.7700. Kindly make rs.20300 as final settlement. Since i dont have job i wont be able to pay anything extra. This is the best that i can pay. Kindly do the needful.
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Jun 4, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2018
Axis Bank Customer Care's response
Hi, we tried reaching your registered number at 03:13 p.m. however the same was not reachable. Request you to share your preferred time of calling for us to get in touch with you. Regards Team Axis Bank
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