Axis Bank — Flipkart Axis bank credit card

I had applied to flipkart axis bank credit card before 2 months ago. Their executive had contacted me and had collected my KYC documents also. I had received the application number then. After that, since now, I haven't received any contact from them regarding this. I am also not able to track the status in their website as it crashes always and nor able to lodge complaint in the official site. My application number is C1-[protected]-C1. Please look into the same and do the needful.