[Resolved]  Axis Bank — Flipkart axis bank Credit Card Cashback not received

Address:

Mumbai

While using my flipkart axis bank credit card, I normally receive my credit card cashback at 10th or 11th each month. When I checked my credit card statement today, I haven’t received any cashback for transactions in August month (to be received in September). After having a long chat with Axis bank customer support, they mentioned the cashback was reversed as there was a product refund. How can the bank cancel the whole cashback because of a single refund of a product? That too for a month having high volume of transactions.