[Resolved]  Axis Bank — Flipkart Axis Credit Card Delayed Approval

I have received this email from [protected]@axisbank.com and 72 hours has passed already and also its 18th day today from the start.
When can i expect a response.

Dont reply its 21 days needed because if i get a mail where the resolution time is mentioned as 72 hours i expect it within 72 hours nor 21days
Application Ref No : C1-[protected]-C1