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[Resolved]  Axis Bank — for lien removal.

Dear sir
I m Manish sharma. I have an axis asap account. My account show 30 rs Lein. But bank recovered from my account. its Lein not remove by bank. I want order check book request but i have not done this for pending Lein amount. My branch employees says "you have online asap account we are not help you" and customer care told me that I goes to branch.
Sir i really puzzled plz help me..
Manish sharma
Account No. [protected]
Churu rajasthan
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Complaint marked as Resolved Mar 3, 2019

Complaint Status


[Jan 29, 2019] Axis Bank customer support has been notified about the posted complaint.
Verified Support
Axis Bank Customer Care's response Jan 30, 2019 Hi, sorry for the trouble. We are looking into the matter raised by you and will get back to you at the earliest. Regards, Team Axis Bank.
Verified Support
Axis Bank Customer Care's response Jan 31, 2019 Hi, we wish to inform you that referred charges are SMS alert charges and the same is genuine and has been debited as per the schedule of charges. However, the chequebook can be applied post the updation of the KYC on the account. Regards, Team Axis Bank
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    Axis Bank
    Customer Care Service
    Customer satisfaction rating
    52%
    Complaints
    10595
    Pending
    0
    Resolved
    5284
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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