Axis Bank — Foreclosure charges on car loan Regarding

Address:530013
Website:Axis Bank

I have applied for a car loan in Axis Bank, Visakhapatnam and went to close the loan, but they are charging 5% of foreclosure charges.The charges on foreclosure were never and nowhere mentioned in the document either. I donot understand the need of charges on fore closure. The details of the Loan account number are given below. I have hear that account to RBI there should not be any fore closure charges levied on customers.
Loan Account Number:AUR[protected]
I am just expecting a minimal documentation charges upon fore closure if they want to levy any charges, because the fore closure charges were no where mentioned in the application form of manual.
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    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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