[Resolved]  Axis Bank — Forex Incoming remittance

Address:Gurgaon, Haryana, 110059

Following Details was provided while doing a wire transfer from wells Fargo Bank USA on 1 Feb 2017 amount was $734.53 USD and the same amount have been already debited from sender account with a statement showing receiver details but unfortunately this amount have not been Credited to my account. I have write more than 5 email to nri.[protected]@axisbank.com every time they ask for certain document. I only have a paper which was provided to sender from wells fargo bank usa while doing wire transfer. which i have already forwarded to axisbank. but axisbank is not giving me proper answer.
Sender have also tried to inquiry from her Wells Fargo Bank and they response that Money have been already wired to Receiver account.
Axis Bank Customer care told me that UTIBINB1056 is not a proper Swift Code for my Branch which is in Sec14 Gurgoan Harayna. But when i search the same Swift code it shows me by branch location. I did even asked customer care what should be done to get fund but no one has proper answer.
Account Holder Name: Renzee Yolmo
Account Number: [protected]
IFCS CODE :UTIB0000056
SWIFT CODE:UTIBINB1056

Details i have provided to axis bank are wire transfer form and a bank statement of sender showing the debited amount.
I just wanted to know will i receive the fund or not. if not than what should be done to return the same amount to sender account which has been already debited from account.
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Mar 11, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2017
Axis Bank Customer Care's response
Hi,

We have responded to your concerns via service request number:[protected] dated February 2, 2017. For further clarifications, please write back to us on the same mail.

Regards,
Axis Bank
Complaint comments 

Comments

Today dated 06.02.2017 Santosh Dumbre mobile no.[protected] for collecting cash for credit outstanding rs.8000/-

rgodiya's reply, Feb 27, 2017
Today dated 27Feb017 time 19.40 hrs another person named Santosh Dumbre mobile no.9702980701 and Ritesh Gadigaonkar mobile no.9920682870 from Axis Bank visited residence.
Axis Band Recovery Collection Mumbai Shri Ramchandra Shinde mobile no.[protected] | Landline[protected] | [protected]
Mohammed Habib mobile no.[protected] Axis Bank Credit Card Recovery Cell Vashi started abusing me and threatened to cut my throat and break my hands legs and make me beg on street.

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