[Resolved]  Axis Bank — fraud and misleading by axis bank employe

Address:New Delhi, Delhi, 110059

I have applied for personal loan in axis bank. And the employe of axis bank (Jitender-[protected]) is misguiding me about rate of intrest and taken all my document on whatsapp. He told me
About 15% roi and after approval he told me that u loan is approved on 20.50% roi. When i told him to cancel my loan he told me that u have to visit loan departing at himalaya house.
I had visited personal loan department at himalaya house, k. G. Marg on last wednesday (24.10.2018). They have told me that we will cancel your loan in 2-3 working days. But still i have not received any confirmation from axis bank. I am attaching the letter which they have given to me on last wednesday. Please cancel my loan app. No - 8988130 as soon as possible. And please take some action against your employe (Jitender-[protected]) for misguiding me regarding roi and also he had taken my document on whatsapp i have all the screen shot. He never meet me for collecting document. And also he told me when u will receive any call from axis bank plz tell them that u have given the doucmemt to me physically not on whatsapp. I am very disappointed from axis bank and their employes.

Thanks & regards,
Shanu kumar singh
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Dec 13, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2018
Axis Bank Customer Care's response
Hi, sorry for the inconvenience. We are here to help! Pls DM us your contact details and location so that we will get back to you at the earliest. Regards, Team Axis Bank.
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