[Resolved]  Axis Bank — fraud attempts for atm cards details - future action for customer care.

I am an axis bank customer commited to society and noticed that lot of fraud attempts for atm cards details were resulting in customer dissatisfaction. So an early action is appreciated for such attmpts which i experienced.

It is alwyas the ignorant customers being cheated by such frauds although all banks have been giving strict instructions.

Can axis bank help me to locate the above cheat mobile numbers. I wrote a compliant to irtct referring my mobile no [protected]. Within second i got a cheat asking in poor hindi not even knowing english some details and asked for my atm card number. Just now another guy called. How i know the genuine persons and why these frauds are exploiting e cards and debit cards at the expense of irtct. Their strategy is to ask for complaint number when saying no complaint number trying to convince that the complaint number is 16 digits bank atm card no. Before proceding further i was saved, but we have to catch such social evils for futuremisuse.. I called back those two numbers and the cheats weree blocking my calls. I am expecting more cheatsand if i am not writing this or if not responded they will cheat others. The numbers of the cheats were.[protected] & [protected] and more coming...
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Sep 11, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2017
Axis Bank Customer Care's response
Hi Raj,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2obM4ab for us to assist you.

Regards,
Axis Bank
Jul 28, 2017
Updated by Rajos
Sorry the above http://bit.ly/2obM4ab is 24x7 out of service.????Action Please.
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