[Resolved] Axis Bank — Fraud Call on the name of Axis Bank

mr.innocent

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400093

Hi,

Few hours ago i received a call from a guy on the name of Axis Bank and my reward points are going to expire today, so that if i want to redeem them i need to share my credit card details. I told him that I can not share such things, then he tried to threaten me saying your account will be debited with some amount if not redeemed today. Please look into this issue as possible as.

Fake Bank Phone number - [protected]

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Nov 22, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2016

Axis Bank Customer Care's response Hi Mr.innocent

Axis Bank will never ask for details like Debit Card/Credit Card number, ATM PIN or any other sensitive information over the phone/SMS or by Email. If you receive such calls or emails, please do not share any information. We have made a note of the contact details shared by you. Thank you for writing in.

Regards,
Axis Bank