[Resolved]  Axis Bank — Fraud calls and deduct Amount

Respected Mam/sir,
I vanshika yadav holding a account in Axis bank priyadarshni vihar, Delhi. I used flipkart axis bank credit card. Today in the morning at 4th July, 2022 I received a call that we are calling from axis bank and with your credit card we have given you a security for which you need to pay us a amount of 2400 and if you want to deactivate this security you need to go to a link and then you don't need to pay an amount. So, once i started doing by processing the link if was whole of a axis bank everything was looking original they were on hold even . The contact no. from which i was getting the call is [protected]. The amount after started deducting twice of 40, 580 and again of 40, 580. Immediately i called axis customer care to block my credit card. AT their they told me that the transaction was through paytm Rent, i called paytm too and register complaint there also. The transaction id which i got from my axis customer care for the transactions are- [protected] and the another one is [protected]. Please look into this matter urgently.
Thanking You,
Vanshika yadav
[protected] (contact No.)
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Aug 9, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Jul 04, 2022
Updated by Vanshika yadav1561
Axis bank credit card related amount deduction fraud.
Verified Support
Jul 05, 2022
Axis Bank Customer Care's response
Hi, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/report-fraud.aspx to raise a dispute for the referred transaction if not raised already. Regards, Team Axis Bank.
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