[Resolved] Axis Bank — fraud charges deducted from savings account | |||
My Axis bank savings account was deducted by Rs. 3597.01 under the description BRN-PYMT-CARD-XXXXXXXXXXXX4069. I googled the description and found this might be the bank's penalty for overdraft or non-payment of credit card bills on time. I am sure I never miss a payment date and double checked it from my statements, none of the bank's credit cards missed a payment deadline. I have been repeatedly trying to call the bank's customer care number, they are always busy whenever I call them. Also tried online chat, but no one ever responds. If this is the way the bank treats an old customer, then I am ready to take my business elsewhere. Was this information helpful? | |||
Jan 6, 2020 Complaint marked as Resolved Bank provided help with the query. Axis Bank customer support has been notified about the posted complaint. | |||
Add a Comment | |||
52%
Complaints
12953
Pending
0
Resolved
6557
View all 12953 Axis Bank reviews & complaints
+91 22 2764 8000
Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
View all Axis Bank contact information
Post your Comment