[Resolved] Axis Bank — Fraud Charges on my Account

vishalinz

Address:

New Delhi, Delhi

I received a text message from Axis bank that my account has been debited for Rs 6251.75 for an online shopping from BEXSUPP.COM. I haven't shopped anything online, there is no BEXSUPP.COM website. When I went to the branch where I opened the account, the AXIS bank representative started blaming me for the charges. I regret to say that AXIS bank has one of the worse customer service. How can they start blaming a customer without investigation into their complaints. I would request these charges to be reverted back to my account and investigate the fraudlent website. My account no is- 998702

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Aug 14, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.