[Resolved] Axis Bank — fraud deduction by axis bank from my saving account

jainamit999

from Raipur, Chhattisgarh

Address:

Indore, Madhya Pradesh, 452006

The bank has deducted the money from my saving account linked with my credit card stating that the BRN-card payment even though the bill was paid well in advance before the due date and I did not do any kind of transaction as same.

I mailed regarding the same to axis assist of bank for the clarification of the deduction but I did not receive a single reply from the bank side. It has been almost 15 days.
The bank is just fooling the people on extremely high level.

Below is the message of the deduction from the bank.

ID-AxisBk:
Your A/c 8218**5 is debited by Rs. 100 on 01Jun19. Avbl Bal: Rs. 4**40.74. Info: BRN-Card Payment

I request you take a strict action against the bank so that they do not fool the poor and innocent people around.

Was this information helpful?

No (0)

Yes (0)

Jun 16, 2019

Complaint marked as Resolved

Not resolved yet. The bank asked me to share the contact details and I shared it as well. It has been 3 days but they did'nt contact me with any kind of source.

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2019

Axis Bank Customer Care's response Hi, we apologize for the inconvenience caused! Please share with us your registered contact details and we will get back to you at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.