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[Resolved]  Axis Bank — Fraud transaction on credit card

Address:New Delhi, Delhi, 110084
Website:axisbank.com

Their was a fake transaction on my credit card, i raised a complaint to axis bank several time but they are regularly sending me bills of my credit card while the verification is going on, now they have deducted all payment from my salary account without any prior notice, so just want to sort out this matter, i visited multiple time to branch office but no one giving me solution on this
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Oct 10, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2016
Axis Bank Customer Care's response Hi Poonam,

Please write to us at [protected]@axisbank.com from your registered email ID along with the transaction details for us to assist you.

Regards,
Axis Bank
Complaint comments 
3 Comments

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Comments

I am manoj kukkar from sri ganganagar Raj. I have lost My gift card and I m taking with u r customer care and neareat Branch . Both are not given any satisfaction Answer . And his response is very poor .Pls solution of my lost card .

My contact no. [protected]
Manoj Kukkar
Reply
Axis Bank Customer Care's response, Sep 7, 2016
Verified Support
Hi Manoj,

Please share the reference number which you may have received from the last communication channel approached for us to look into it.

Regards,
Axis Bank
I have received instant kit from axis bank employee in my office before around 25 days but yet my account is not activated i am following up for the same from mr. pankaj ( emplyye on chakala branch) but no response from him,
my account no is:- [protected] & customer ID :[protected]
Reply
Axis Bank Customer Care's response, Sep 7, 2016
Verified Support
Hi Sachin,

As per our bank records your account is activated. For further assistance, you can write to us at customer.service@axisbank.com from your registered email ID along with your account number or call us on our toll-free number on 1800-103-5577.

Regards,
Axis Bank
They hired goons to threaten me. Their lawyer asked me to pay 8000 for settlement. Even their executive asked me to pay the same amount and assured no longer will recv any bill further. Again they hv sent statement for paying another 2000. I request you not to take credit card from Axis bank. They are fraud and find different ways of taking money.
Reply
Axis Bank Customer Care's response, Sep 7, 2016
Verified Support
Hi Soma,

Sorry for the trouble. Please write to us at creditcards@axisbank.com from your registered email ID for us to assist you.

Regards,
Axis Bank

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