[Resolved] Axis Bank — fraudulent transactions done from my account to itunes

Anand Bammidi

from Mumbai, Maharashtra

Address:

Hyderabad, Telangana, 500034

There have been 9 transactions from my bank account to itunes on march 17, 2019. I have not authorized these transactions by any means. I also did not receive any message or mail before these transactions could be done.
Kindly look into this and i would like my refund. I am not even using any iphone.
The amount debited was around rs.6724.52
I have raised a complaint against this. Ref no:49827228.
I am requesting axis bank to refund my amount. So many customers are raising the same complaint why axis bank is not taking any preventive measures?
Please try to resolve this issue as early as possible.

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Apr 27, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

Axis Bank Customer Care's response Hi, we are still looking into your concerns vide 49827228 and will get back to you shortly. Regret the delay and thank you for your patience and co-operation. Regards, Team Axis Bank.